Hi,
This is to inform you that a bill from Tata indicom broadband has been delivered to me at my residence, which asks me to pay Rs. 1180/- to my account no XXXXXXX.Bill no: XXXXXXXXXX.
User Name: XXXXXXXX
It so happens that 3 months after applying for the connection from Tata indicom, I have not yet received the connection at my home. So do you expect me to still pay for a service which I have not received?
It is very unfortunate that after three months of asking for (and having already paid the installation charges for) the connection at Tata Indicom, I have still not been connected. It is downright atrocious to see, now, that you expect me to pay for the connection that I have never got.
Please do take back the connection (including the modem etc) from my place, and pay me back the initial installation charges (of Rs. 551/-) that I have already paid you. It has been a very sad and unfortunate association with your organization.
Regards
Monday, July 18, 2005
When I gave up....
I give up.
And so it stands.
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12 comments:
Hey, I hope you really did mail a letter to the concerned people. (Also, mailing a copy to a newspaper would help caution prospective customers.) If they do not respond, you can go to the consumer forum and file a case; justice will be served. I know of a family member who filed a case against another ISP and the company ended up providing free internet for a year after that.
It is sad that while we think it's only goverment organisations that lack professionalism, companies like TATA too show similar apathy.
double-billed to get sth delivered half way around the world... and then getting an email saying "This particular item is out of stock" ...
i was out 550 bux .. and amused beyond anything else...
whatcanyado'h !
PS: no HBP takers around ??
I think I agree with Gowri ( not that you'd be counting on random bloggers' approvals LOL) but this is way too mild ...
what is this?
a love letter?
i have had my share of problems with tata too.. tired of complaining, i yanked off the connection and respectfully parcelled the dismantled piece.. with a nice lil note.
yes, i am that sort of a person.. :p
Why are you being so super polite to them? Give them a good piece of your mind.
Damn shady of them, to send you the bill even though they haven't installed it yet.
hey, i know somebody in the top brass at tata indicom, you can spam him this blog entry.
i second jeeves and mo! where are the barbs and the venom?
go bozo go!
Hi
For what?..for this kind of service? and what will u address them if they indeed gave u the connection?
So do you expect me to still pay for a service which I have not received?
Of course, they will say No but mean Yes. You ought to know by now how corporate eyewashing happens (no personal offence meant)
Please do take back the connection (including the modem etc) from my place, and pay me back the initial installation charges (of Rs. 551/-) that I have already paid you.
Please? Whatever for?
It has been a very sad and unfortunate association with your organization
This sounds as tho u were working for them and they brainwashed u into believing something noble and u got disillusioned somewhere along the way.
Sorry for the point-by-point attack. The letter wasnt aggressive enough. Try BSNL's DataOne. It is working fine for me so far, touchwood!!!
Thanks, folks. Did exactly that, and just check the results.
Gowri, I should have filed a case....
Psycho, I know, the bastards...
Crab: Thanks. And comments and suggestions are welcome.
Jeeves: Hehe. Did better on the phone, trust me.
Thetis: I sorta figured that :P
Mo: Did too, did too....
Ashanka: you can still send me the address.
Fizz: Ditto mo and Hulos.... it worked, yeah!
Mohan: what you said was absolutely correct. These idiots understand only one thing.. danda
I myself work for a Tata company and find this really disappointing that I am saying something bad about Tata Indicom but I have been let down way too often. I have had really bad experiences with Tata Indicom that you can read here
"Customer is King? My a%&$"
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